FAQ

Updated July 1

Why was ACC.20/WCC canceled?

With an ever-increasing number of ACC members on the front lines of the COVID-19 pandemic, it was in the best interest of everyone to cancel the meeting in Chicago and ensure our members are able to do what they do best – help and heal. In the meantime, ACC staff and leaders have been working hard to provide clinical guidance and perspectives on the management and treatment of cardiovascular patients, as well as maintaining clinician safety and well-being. Visit the ACC's COVID-19 Hub for the latest information.

ACC.20/WCC Chicago Registration Information

ACC leadership adjusted its published policy for ACC.20/WCC only and is refunding registration fees in full for all attendees. See below for important information on the process.

When should I expect my refund to process?

The ACC has started to refund ACC.20/WCC registration fees. Refunds are being processed in the order they were received. For example, October 2019 registrations will be processed before November registrations. Thank you for your patience.

How will my refund be processed?

In most instances, registrations will be processed by the Form of Payment (FOP) used. Registrations paid by credit card will be refunded to the credit card used. Registrations paid by check will refunded via a check. In the event the refund cannot be processed via credit card, the refund will be processed via check.

Can I donate my registration fee to the ACC?

Yes. Should you wish to donate your refund, ACC will direct your refund to the ACCF's Campaign for the Future, and your dollars will go to support programs and projects aimed at ensuring leadership in cardiovascular care, fostering diversity and inclusion and tangibly addressing global health. Goals that are now more important than ever. ACCF is a 501(c)(3) charitable organization. To donate please contact Marthea Wilson at mwilson@acc.org.

Will I get a confirmation once the refund is processed?

Yes. An email confirmation will be sent once the refund has processed.

If I have additional questions on my refund, who can I contact?

If you have additional questions on your refund status, please contact acclogistics@acc.org.

Will exhibitors be refunded for booth space?

In response to this unique situation, ACC leadership has adjusted the published policy for this one year only and will refund exhibitor booth space in full. The ACC is currently working through this process and appreciates patience during this time. Exhibitors will be contacted within the next week regarding timelines for exhibit space refunds.

ACC.20/WCC Chicago Travel and Hotel Information

Will participants be refunded for hotel costs?

Attendees who booked with a hotel in the official ACC housing block will have their reservation automatically canceled by Experient. Attendees who did not book with a hotel in the official ACC housing block must contact their hotel/lodging directly to cancel reservations and are responsible for any associated fees from hotels. Please note that ACC has sent official meeting cancellation correspondence to all contracted hotels.

Will participants be refunded for airline tickets?

No. The ACC will not refund individual airline ticket costs. Please contact your airline directly regarding ticket cancellations. If you purchased travel insurance, please contact your provider for information and next steps.

ACC.20/WCC Virtual Information

How Do I Access ACC.20/WCC Virtual?

Access to ACC.20/WCC Virtual ended on June 30, 2020.

How Do I Access the ACC.20/WCC Virtual Expo?

Access to ACC.20/WCC Virtual ended on June 30, 2020.

The ACC is deeply appreciative of the continued involvement of some of our closest industry partners in helping us bring the ACC.20/WCC Virtual experience to life.

How Will I Get My Certificate of Credit?

Claims were due no later than June 30, 2020 at 5:00 PM CT. Participants that submitted a claim should receive a certificate by email within 24 hours after submitting this evaluation.

How Do I Access JACC Journal Simultaneous Publications?

You can find all the research from ACC.20/WCC that is also being published in JACC Journals here.

Are Abstracts/Posters available as part of ACC.20/WCC Virtual?

All presenters had the option of sharing their abstract virtually. All presentations that were received were available in the eAbstracts portion of ACC.20/WCC Virtual.

Will I be able to list the presentation on my resume or CV?

All accepted peer-reviewed science and cases are included in ACC.20/WCC Virtual. Accepted abstract submissions went live as scheduled on Monday, March 16. Presenters wanting to list their presentation on their resume or CV must include their email contact information with their abstract materials so that it is possible for abstract viewers to ask you questions via email. For oral abstracts, the ACC suggests adding a slide with your email information. For moderated and flat board posters, your email should be added as text directly in the body of the poster abstract visual. Adding your email contact information to your materials constitutes permission on your part for ACC to make your email publicly available on the ACC.20/WCC Virtual abstract web portal.

Will There Be A Convocation Ceremony?

While there was not an official Convocation Ceremony, ACC.20/WCC Virtual provided opportunities to take part in the time-honored tradition of Cardiology. However, access to ACC.20/WCC Virtual ended on June 30, 2020.

What if I was not able to participate in the ACC.20/WCC Virtual experience on March 28-30?

ACC.20/WCC Virtual content was made available for free until June 30, 2020.

Will iScience be available?

The ACC will not be creating an iScience product this year. If you already purchased iScience, you will be refunded in full. All refunds will be processed up to 60 days from the meeting cancellation date (March 9); however, ACC is currently working through this process the time frame may be extended. Any additional information on refund processing and options will be posted to the ACC.20/WCC website and communicated in the coming days. We appreciate your patience during this time.

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