Contact the ACC Registration and Housing Center

  • 864-208-2670
  • M-F, 9:00 a.m. - 5:00 p.m. ET
  • Registration Changes and Cancellations

    Gold Package

    • Gold package attendees will be automatically transitioned to the Silver Virtual Package and will receive a refund for the difference in registration fees. Those wishing to transition to the Bronze package or cancel their registration should contact by April 7, 2021.
    • Requests for cancellations will be honored until April 7, 2021, and processed minus a $49 administrative fee. Cancellations must be sent in writing to After April 7, 2021, registration fees are non-refundable.

    Silver and Bronze Package

    • The Silver and Bronze Package registrations are non-transferable and non-refundable.

    For information on the Group Registration policy, click here.

    Hotel Changes and Cancellations

    Attendees who booked with a hotel in the official ACC housing block will have their reservation automatically canceled by Maritz. Attendees who did not book with a hotel in the official ACC housing block must contact their hotel/lodging directly to cancel reservations and are responsible for any associated fees from hotels. Please note that ACC will be sending an official meeting cancellation correspondence to all contracted hotels. Please contact for additional information.

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